Privacy Policy
Effective Date: February 2025
1. Introduction and Scope
Mitchell LLP (the "Firm," "we," "us," or "our") is committed to protecting the privacy and confidentiality of personal information in accordance with the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 ("PIPEDA"), and all applicable provincial privacy legislation, including the Freedom of Information and Protection of Privacy Act (Ontario). This Privacy Policy describes the types of personal information we may collect through our website located at mitchellllp.com (the "Website"), the purposes for which such information is collected and used, and the measures we take to safeguard it.
By accessing or using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the practices described herein, please do not use the Website.
2. Definitions
For the purposes of this Privacy Policy:
- "Personal Information" means information about an identifiable individual, as defined under PIPEDA, but does not include the name, title, business address, or business telephone number of an employee of an organization.
- "Non-Personal Information" means information that cannot, on its own or in combination with other data, be used to identify an individual.
3. Information We Collect
Personal Information Provided Voluntarily: When you contact the Firm through the Website, by email, or by other means, you may voluntarily provide personal information, including but not limited to your name, email address, telephone number, mailing address, and the substance of your inquiry. Providing such information is entirely voluntary; however, failure to provide certain information may limit our ability to respond to your inquiry.
Information Collected Automatically: When you visit the Website, our servers and third-party service providers may automatically collect certain non-personal and technical information, including your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages viewed, date and time of access, and other diagnostic data. This information is collected through standard server logs and may also be collected through cookies and similar technologies, as described below.
4. Purposes of Collection, Use, and Disclosure
Personal information collected through the Website is used solely for the following purposes:
- To respond to inquiries and communications you direct to the Firm;
- To provide information about the Firm's legal services, where requested;
- To administer, maintain, and improve the Website and the user experience;
- To comply with applicable legal or regulatory obligations;
- For any other purpose to which you have expressly consented.
We do not sell, rent, trade, lease, or otherwise make available your personal information to third parties for their marketing purposes. We may disclose personal information to third parties only in the following circumstances:
- Where required or permitted by applicable law, regulation, court order, or governmental request;
- To our professional advisors, service providers, or agents who assist in the operation of the Website, subject to appropriate confidentiality obligations;
- With your express consent.
5. Consent
By submitting personal information through the Website or otherwise providing personal information to the Firm, you consent to the collection, use, and disclosure of such information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us at the address set out below, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to respond to your inquiries or provide certain services.
6. Cookies and Tracking Technologies
The Website may use cookies — small text files placed on your device by your web browser — and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and understand usage patterns. Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period).
You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some portions of the Website may not function as intended. By continuing to use the Website with cookies enabled, you consent to the placement of cookies on your device.
7. Data Security
The Firm employs reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or loss. These measures include, but are not limited to, encryption of data in transit, secure server infrastructure, and restricted access to personal information on a need-to-know basis.
Notwithstanding the foregoing, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and shall not be liable for any unauthorized access or breach that occurs despite our reasonable efforts.
8. Retention
Personal information collected through the Website will be retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. When personal information is no longer required, it will be securely destroyed or anonymized in accordance with the Firm's data retention practices.
9. Your Rights Under PIPEDA
Subject to certain exceptions set out in PIPEDA, you have the following rights with respect to your personal information:
- Access: You may request access to the personal information the Firm holds about you. We will respond to such requests within the timeframes prescribed by applicable law.
- Correction: You may request the correction of any inaccuracies in your personal information held by the Firm.
- Deletion: You may request the deletion of your personal information, subject to any legal obligation or legitimate interest that requires us to retain it.
- Complaint: If you believe that the Firm has not complied with its obligations under PIPEDA or applicable privacy legislation, you may file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact us using the information provided below. We may require you to verify your identity before processing your request.
10. Third-Party Services and Links
The Website may contain links to websites or services operated by third parties. This Privacy Policy applies solely to information collected through the Website and does not extend to the practices of third parties, including any third-party websites, services, or applications to which the Website may link. We are not responsible for the privacy practices or content of any third-party websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
The Website is not directed at individuals under the age of majority in the Province of Ontario (18 years of age). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take reasonable steps to delete such information promptly.
12. International Transfers
The Website is hosted in Canada and is intended for users located in Canada. If you access the Website from outside Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada, where data protection laws may differ from those in your jurisdiction. By using the Website, you consent to the transfer of your personal information to Canada.
13. Amendments
The Firm reserves the right to amend or update this Privacy Policy at any time and without prior notice. Any changes will be effective immediately upon posting on the Website, and the "Effective Date" above will be updated accordingly. Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the Firm's privacy practices, or if you wish to exercise any of your rights under applicable privacy legislation, please contact:
Mitchell LLP
Privacy Officer
Toronto, Ontario, Canada
Email: bmitchell@mitchellllp.com